Responsible Gambling

Our Commitment to Responsible Gambling

Aussie Play believes that gambling should remain an enjoyable form of entertainment rather than a source of financial or personal harm. We provide tools and information to help players stay in control of their gambling habits and make informed decisions. This page outlines the resources available to our players and general guidance on recognising and managing problem gambling behaviours.

Recognising the Warning Signs of Problem Gambling

Problem gambling can affect anyone, and it is important to recognise early warning signs such as spending more time or money than intended, chasing losses, or neglecting personal, work, or family responsibilities. Other indicators may include borrowing money to gamble, feeling anxious or irritable when not gambling, or lying about the extent of gambling activity. If you notice these behaviours in yourself or someone you know, it may be time to seek support or make use of the tools described below.

Self-Exclusion

Players who feel they need a break from gambling can request self-exclusion, temporarily or permanently restricting access to their account. Once self-exclusion is activated, the account will be suspended, and promotional communications will be stopped for the selected period. Players wishing to reinstate their account after a self-exclusion period may be required to complete a review process to confirm they are ready to resume play.

Deposit Limits

To help manage spending, players can set daily, weekly, or monthly deposit limits on their account. These limits can be adjusted at any time, though increases may take a short waiting period to take effect as an added safeguard. Decreasing a limit typically applies immediately, giving players greater control over their gambling budget.

Time-Out Periods

For players who need a short break rather than a full self-exclusion, a time-out feature allows temporary suspension of account access for a set number of days or weeks. During this period, login access will be disabled, and no marketing material will be sent. This option can be a useful step for players wanting to reassess their gambling habits without committing to a longer-term exclusion.

Underage Gambling Prevention

Aussie Play strictly prohibits access to individuals under the legal gambling age. Account verification checks are used to help confirm the identity and age of registered players. Parents and guardians are encouraged to use household filtering software or parental control tools to prevent minors from accessing gambling websites.

Seeking Support

If you or someone you know is struggling with gambling-related harm, it is important to reach out to local support organisations that specialise in gambling counselling and assistance. Many regions offer confidential helplines, online resources, and in-person counselling services tailored to individual needs. We encourage all players to consult these local resources, as they can provide professional guidance suited to your specific circumstances.

Reviewing This Policy

Aussie Play regularly reviews its responsible gambling practices to ensure they remain effective and aligned with player wellbeing. This page was last updated in 2026 and may be revised periodically to reflect new tools, resources, or improvements to our responsible gambling framework. Players are encouraged to check this page from time to time for the most current information.